TelcoTech
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TelcoTech

Created by Switchtotech

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About the course

📘 Module 1: Introduction to TelecomTech

  • Evolution of Telecom & Rise of Digital Telcos
  • Telecom Business Models: B2C, B2B, MVNOs, B2B2X
  • Traditional vs Digital Telco Operating Models
  • Key Challenges in Telecom: ARPU, Churn, Network Monetization
  • Types of Telecom Technologies: OSS, BSS, Network, Customer-facing
  • Digital Transformation Lifecycle in Telecom
  • Telecom Industry Use Cases for IT Integration

📡 Module 2: OSS & Network Technologies

  • Overview of OSS (Operations Support Systems)
  • Network Management: Inventory, Fault, Configuration
  • NOC Automation & Real-time Monitoring
  • Network Function Virtualization (NFV) and SDN
  • 5G Architecture and Core Technologies
  • RAN (Radio Access Network), Open RAN, and Edge Computing
  • Role of IoT and M2M in Telecom

🧾 Module 3: BSS & Customer Management Systems

  • Overview of BSS (Business Support Systems)
  • Billing Systems (Prepaid/Postpaid/Convergent)
  • CRM Platforms in Telecom (Salesforce, Amdocs, Oracle)
  • Customer Journey, Retention, and Experience Tools
  • Subscriber Lifecycle Management
  • Loyalty and Campaign Management Systems
  • Integration with Digital Channels (Web, Mobile Apps, IVR)

☁️ Module 4: Telecom Cloud & API Economy

  • Cloud Adoption in Telecom (Telco Cloud, Multi-Cloud Strategy)
  • Telecom API Ecosystem: TM Forum Open APIs
  • Open Digital Architecture (ODA)
  • Microservices and Containerization (Kubernetes in Telcos)
  • API Monetization & Partner Integration Models
  • iPaaS Tools in Telecom (Boomi, MuleSoft, Apigee)
  • Unified Data Models & Real-time Event Streaming

🤖 Module 5: AI, Automation & Analytics

  • AI/ML in Telecom: Use Cases
  • Predictive Maintenance of Network Assets
  • Chatbots & Virtual Assistants for Telecom CX
  • Robotic Process Automation (RPA) for Back-office
  • Network Optimization & Self-Healing Networks
  • Sentiment Analysis & Customer Feedback Analysis
  • Telecom Analytics Platforms: Power BI, Tableau, Google Cloud AI

🔐 Module 6: Cybersecurity & Data Privacy

  • Telecom Cybersecurity Threat Landscape
  • Data Protection Regulations (TRAI, GDPR, etc.)
  • SIM Fraud, Spoofing, and Threat Detection
  • Identity Management & KYC Compliance
  • Securing APIs, Endpoints, and Customer Data
  • Zero Trust in Telecom IT Architecture
  • Vendor & Interconnect Partner Risk Management

📶 Module 7: 5G, IoT & Emerging Technologies

  • 5G Use Cases: Smart Cities, AR/VR, Industrial IoT
  • IoT Platforms (CSPs and Horizontal IoT Middleware)
  • Smart Devices & Edge Intelligence
  • Private Networks and Campus 5G
  • AR/VR for Field Ops and CX
  • Telecom in the Metaverse & Immersive Media Delivery

⚖️ Module 8: Regulatory Environment & Compliance

  • TRAI, DOT & Global Telecom Regulatory Frameworks
  • Spectrum Management & Licensing
  • Net Neutrality & Fair Usage Policies
  • Telecom Tariff Compliance & Consumer Rights
  • Legal Compliance for International Roaming & Data Transfer
  • ESG in Telecom & Network Sustainability Reporting

💰 Module 9: Telecom Monetization & Future Trends

  • Telco to TechCo Transformation
  • Monetizing Network as a Service (NaaS)
  • Telecom-as-a-Platform (TaaP) Strategy
  • Green Telecom & Sustainable Infrastructure
  • Digital Twins for Network Planning
  • Rise of AI-native Networks
  • B2B2X & Ecosystem-driven Revenue Models

🧩 Module 10: Consulting & Transformation Projects

  • Role of an IT Telecom Consultant
  • Typical Telecom IT Transformation Use Cases
  • Business Requirement Gathering in Telecom Projects
  • Functional Specs, BRDs, and Solution Blueprinting
  • Working with Architects, Product Owners, and Dev Teams
  • UAT, Go-Live, and Post-deployment Support
  • Sample Telecom Transformation Case Studies

Let me know if you want this formatted into a brochure, slide deck, or web content format!

You said:

Can you number these topics from topic 1 till last topic? I think it is 68 or 69.

ChatGPT said:

Absolutely! Here's the Telecom Tech course outline with all topics numbered sequentially from Topic 1 to Topic 69:


Module 1: Introduction to TelecomTech

  1. Evolution of Telecom & Rise of Digital Telcos
  2. Telecom Business Models: B2C, B2B, MVNOs, B2B2X
  3. Traditional vs Digital Telco Operating Models
  4. Key Challenges in Telecom: ARPU, Churn, Network Monetization
  5. Types of Telecom Technologies: OSS, BSS, Network, Customer-facing
  6. Digital Transformation Lifecycle in Telecom
  7. Telecom Industry Use Cases for IT Integration

Module 2: OSS & Network Technologies

  1. Overview of OSS (Operations Support Systems)
  2. Network Management: Inventory, Fault, Configuration
  3. NOC Automation & Real-time Monitoring
  4. Network Function Virtualization (NFV) and SDN
  5. 5G Architecture and Core Technologies
  6. RAN (Radio Access Network), Open RAN, and Edge Computing
  7. Role of IoT and M2M in Telecom

Module 3: BSS & Customer Management Systems

  1. Overview of BSS (Business Support Systems)
  2. Billing Systems (Prepaid/Postpaid/Convergent)
  3. CRM Platforms in Telecom (Salesforce, Amdocs, Oracle)
  4. Customer Journey, Retention, and Experience Tools
  5. Subscriber Lifecycle Management
  6. Loyalty and Campaign Management Systems
  7. Integration with Digital Channels (Web, Mobile Apps, IVR)

Module 4: Telecom Cloud & API Economy

  1. Cloud Adoption in Telecom (Telco Cloud, Multi-Cloud Strategy)
  2. Telecom API Ecosystem: TM Forum Open APIs
  3. Open Digital Architecture (ODA)
  4. Microservices and Containerization (Kubernetes in Telcos)
  5. API Monetization & Partner Integration Models
  6. iPaaS Tools in Telecom (Boomi, MuleSoft, Apigee)
  7. Unified Data Models & Real-time Event Streaming

Module 5: AI, Automation & Analytics

  1. AI/ML in Telecom: Use Cases
  2. Predictive Maintenance of Network Assets
  3. Chatbots & Virtual Assistants for Telecom CX
  4. Robotic Process Automation (RPA) for Back-office
  5. Network Optimization & Self-Healing Networks
  6. Sentiment Analysis & Customer Feedback Analysis
  7. Telecom Analytics Platforms: Power BI, Tableau, Google Cloud AI

Module 6: Cybersecurity & Data Privacy

  1. Telecom Cybersecurity Threat Landscape
  2. Data Protection Regulations (TRAI, GDPR, etc.)
  3. SIM Fraud, Spoofing, and Threat Detection
  4. Identity Management & KYC Compliance
  5. Securing APIs, Endpoints, and Customer Data
  6. Zero Trust in Telecom IT Architecture
  7. Vendor & Interconnect Partner Risk Management

Module 7: 5G, IoT & Emerging Technologies

  1. 5G Use Cases: Smart Cities, AR/VR, Industrial IoT
  2. IoT Platforms (CSPs and Horizontal IoT Middleware)
  3. Smart Devices & Edge Intelligence
  4. Private Networks and Campus 5G
  5. AR/VR for Field Ops and CX
  6. Telecom in the Metaverse & Immersive Media Delivery

Module 8: Regulatory Environment & Compliance

  1. TRAI, DOT & Global Telecom Regulatory Frameworks
  2. Spectrum Management & Licensing
  3. Net Neutrality & Fair Usage Policies
  4. Telecom Tariff Compliance & Consumer Rights
  5. Legal Compliance for International Roaming & Data Transfer
  6. ESG in Telecom & Network Sustainability Reporting

Module 9: Telecom Monetization & Future Trends

  1. Telco to TechCo Transformation
  2. Monetizing Network as a Service (NaaS)
  3. Telecom-as-a-Platform (TaaP) Strategy
  4. Green Telecom & Sustainable Infrastructure
  5. Digital Twins for Network Planning
  6. Rise of AI-native Networks
  7. B2B2X & Ecosystem-driven Revenue Models

Module 10: Consulting & Transformation Projects

  1. Role of an IT Telecom Consultant
  2. Typical Telecom IT Transformation Use Cases
  3. Business Requirement Gathering in Telecom Projects
  4. Functional Specs, BRDs, and Solution Blueprinting
  5. Working with Architects, Product Owners, and Dev Teams
  6. UAT, Go-Live, and Post-deployment Support
  7. Sample Telecom Transformation Case Studies

 

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